The administrator of the page responded with 30 minutes and detailed the steps of asking a question.
This information was helpful, but we felt the information should be readily available on the offical Metro PCS website.
See the communication below: Metro PCS Hello Richard, have you set up a “My Account” at our website yet?
If you have a “My Account”, once you login with your username and password you will see the option “Manage & Pay”, select it.
Our method of communication has evolved and has shifted from moving pens and papers unto moving messages through electronics and the use of world-wide web.
We all know how important our communication lines are, and how often they should be open, but there is nothing more superior to being able to have sex via Skype anytime anywhere by using the palm of our hands.
The support page of the Metro PCS customer service website is located here: That phone number is for all incoming calls, including lost phones, stolen phones, upgrades, downgrades and all customer questions. Box 601119 Dallas, TX 75360 The Metro PCS official website is located at If you are simply trying to contact customer service to make a payment, you can dial *99 from your mobile phone. You can log in to your account, order new service or alter current service from the official website.There is no customer service email or contact form listed on the Metro PCS website.We have contacted Metro PCS from the Facebook page about a customer service email address.