Thank you everyone for visiting this page to try and get a human on the phone at USPS. The automated voice did say all reps were busy, but that’s better than the crappy looping system they have. M-F am-pm ET | Sat – am-pm ET | Sunday/Holidays – Closed UPDATE 3/09/2015: Thank you Chris and ace for your comments! Today I tested my other methods listed further below, and they didn’t seem to work anymore. I guess the US Postal Service has changed their automated system and my older method described further below no longer works. The manager of the account can have sole access, or they can grant as many additional staff access as they wish.
I am just trying to help you bypass all the automated crap to get a human on the phone. You might get a message telling you that all of the customer service representatives are busy, but it is better to wait for a real person than to go through their automated system.
They also come with pension arrangements and benefits, also known as the Royal Mail Defined Contribution Plan, offering good job security with a view for retirement and the long term.
Graduates Royal Mail is keen to employ skilled and knowledgeable graduates straight out of education and have many graduate programs available to train them and prepare them for a future in the company.
Then, I decided to try a few things to get a human on the phone since I had already wasted an hour using the automated system. It seems like it changes a few times a year, and I try to keep everyone updated on this page.
Here’s what I did today and tested a few times and it worked, although it told me all agents were busy. You will probably have to wait on hold for some time or request a call-back, but this is currently what seems to be working. First, dial 1-800-ASK-USPS (1-800-275-8777) during their normal business hours. After you hear “Would you like to hear the USPS privacy statement”, push 0 (zero) 5. Check out my free tips to selling online with Craigslist.